Flow-Flow Facebook and Instagram Privacy Policy

The Flow-Flow Social Stream is a WordPress plugin which allows users to use one Facebook login (their account) to connect to Facebook/Instagram API servers to get access to public content on Meta platforms, eg. content of their Business accounts in Facebook or Instagram. Main purpose of processing data is to allow users to easily create media feeds of obtained content and embed such feeds on their websites. Most typical use case is sharing and promoting content of Business accounts of which plugin users are owners.

Information Collection and Storage

We do not collect, store or share any of your Facebook / Instagram login information, Access Tokens, content or any kind of data. As the plugin is installed on your website then any information is stored within your website’s database. Your Facebook login information is not stored in your database by our plugin. Our plugin only stores your Facebook / Instagram Access Token for use in retrieving posts from META Graph API. It also temporarily stores the raw JSON data from Graph API to optimize number of API requests, which is then displayed as HTML when your web page is loaded. The plugin does not collect any data from the visitors of your website.

What API Data is Processed

For plugin’s full functionality our Facebook app request next information and permissions from user:

Name and profile picture (required for every Facebook app)
List of Facebook Business pages you manage because all API requests for Facebook data are done on behalf of Business page with Facebook Page Access Token
List of Instagram accounts connected to your Page because API requests for Instagram data are done on behalf of Instagram Business account with Facebook Page Access Token
Reading posts and content from Facebook pages you manage
Insights permission for Instagram account to be able to request hashtag and public content from Instagram

Everything above is Personal Data. With help of permissions above the plugin is able to request public posts of Facebook/Instagram accounts and its meta data (eg. number of likes or comments). This content is used for embedding posts on your website.

Information the Plugin Displays

The plugin optionally displays the following data when embedding on website: photos, post text and captions, Facebook/Instagram username, account tagline, the date of the post and the link to Facebook / Instagram account and original post, number of post likes and comments.

Read-only of Data

The plugin is built to be “read-only” and so is not able to publish any data to, or edit any data on, the Facebook/Instagram platform. The plugin is intended only to display Facebook/Instagram public content and is not able to publish to Facebook/Instagram or access Facebook/Instagram accounts other than in a “read only” mode. It does not allow to edit or delete photos or make comments on the Facebook/Instagram platform.

Removal of Stored Data

Our Facebook app doesn’t store any data on middleman servers, everything is stored on your website. When connecting to our Facebook app via our WordPress plugin all requested permissions are used to obtain Facebook Page Access Token. This token then is stored in your website database. Token is used to make requests to Facebook/Instagram API servers for public content of your Facebook/Instagram pages. This content is stored in your website database for caching purposes. When the plugin is uninstalled from your WordPress website the cached Facebook Page Access Token and posts data is deleted from your database optionally. To ensure full removal check option under GENERAL tab in plugin settings.

To request any additional deletion of personal data collected by our Facebook app please contact us here. You can also remove Business integration with our app in your Facebook settings in Business Tools. In this event app no longer can access personal data in any way.

Cookies

We don’t use cookies for storing visitors data or any other purpose.

Changes to this Policy

We may revise this Privacy Policy in the future. If a change is made to this policy that we believe is material then we will update this page. By continuing to use the plugin after those changes become effective, you agree to be bound by the revised Privacy Policy.

If you have any questions or comments about this Privacy Policy, please contact us.

Last revision 7th Oct 2024